Dear Our Valued Customers,

Thank you very much for your continued support of PREMIUM WATER.
We would like to inform you of the holiday schedule for our water delivery service and
customer service center during the Year-End/New Year period, as detailed below.

＜Holiday Schedule＞
Sun, Dec 28, 2025: Full-day closure
Wed, Dec 31, 2025: Afternoon closure
Thu, Jan 1, 2025: Full-day closure

Please note that our water delivery operations and all inquiries will be suspended on the
dates listed above. All inquiries received during the holiday period will be addressed
sequentially starting from the next business day.

Important Notice Regarding Delivery Delays
Due to the high demand during the holidays, your water delivery may be delayed. We
cannot guarantee delivery on your preferred date. We sincerely apologize for this
inconvenience and ask for your understanding. Thank you for your continued support us.

SINGAPORE FLC PTE. LTD.

PREMIUM WATER Customer Centre
TEL: 3165-5069　（10:00～18:00）excl. New Year’s holidays